GET Cases/{caseNumber}
Get data about a service case
Request Information
URI Parameters
Name | Description | Type | Additional information |
---|---|---|---|
caseNumber |
CaseNumber of service case |
string |
Required |
Body Parameters
None.
Response Information
Resource Description
Service case data
InitPro.Ida.Web.Api.Dto.Export.ServicecaseResponse Formats
application/json, text/json
Sample:
{ "CaseId": 1, "CaseNumber": "sample string 2", "Warranty": "sample string 3", "Product": { "ProductId": 1, "SerialNumber": "sample string 2", "SecondSerialNumber": "sample string 3", "ProductArticleNumber": "sample string 4", "ProductName": "sample string 5", "EanCode": "sample string 6", "Warranty": "sample string 7", "Manufacturer": "sample string 8", "Businessunit": "sample string 9" }, "Service": { "Servicetype": "sample string 1", "ServicetypeKey": "sample string 2", "Priority": "sample string 3" }, "Customer": { "CustomerId": 1, "AddressId": 2, "Reference": "sample string 3", "CustomerType": "sample string 4", "CustomerContactType": "sample string 5", "CustomerNumber": "sample string 6", "CompanyName": "sample string 7", "Department": "sample string 8", "Salutation": "sample string 9", "Title": "sample string 10", "FirstName": "sample string 11", "LastName": "sample string 12", "PhoneMain": "sample string 13", "PhoneMobile": "sample string 14", "Email": "sample string 15", "Fax": "sample string 16", "Street": "sample string 17", "Additional": "sample string 18", "ZipCode": "sample string 19", "City": "sample string 20", "State": "sample string 21", "Country": "sample string 22", "DateOfBirth": "2025-04-29", "Language": "sample string 23", "VatId": "sample string 24", "Vat": 1.0, "Currency": "sample string 25", "TermsOfPayment": "sample string 26", "Addresses": [ { "AddressId": 1, "AddressType": "sample string 2", "CompanyName": "sample string 3", "Department": "sample string 4", "Salutation": "sample string 5", "Title": "sample string 6", "FirstName": "sample string 7", "LastName": "sample string 8", "PhoneMain": "sample string 9", "PhoneMobile": "sample string 10", "Email": "sample string 11", "Fax": "sample string 12", "Street": "sample string 13", "Additional": "sample string 14", "ZipCode": "sample string 15", "City": "sample string 16", "State": "sample string 17", "Country": "sample string 18", "DateOfBirth": "2025-04-29" }, { "AddressId": 1, "AddressType": "sample string 2", "CompanyName": "sample string 3", "Department": "sample string 4", "Salutation": "sample string 5", "Title": "sample string 6", "FirstName": "sample string 7", "LastName": "sample string 8", "PhoneMain": "sample string 9", "PhoneMobile": "sample string 10", "Email": "sample string 11", "Fax": "sample string 12", "Street": "sample string 13", "Additional": "sample string 14", "ZipCode": "sample string 15", "City": "sample string 16", "State": "sample string 17", "Country": "sample string 18", "DateOfBirth": "2025-04-29" } ] }, "DeliveryAddress": { "AddressId": 1, "AddressType": "sample string 2", "CompanyName": "sample string 3", "Department": "sample string 4", "Salutation": "sample string 5", "Title": "sample string 6", "FirstName": "sample string 7", "LastName": "sample string 8", "PhoneMain": "sample string 9", "PhoneMobile": "sample string 10", "Email": "sample string 11", "Fax": "sample string 12", "Street": "sample string 13", "Additional": "sample string 14", "ZipCode": "sample string 15", "City": "sample string 16", "State": "sample string 17", "Country": "sample string 18", "DateOfBirth": "2025-04-29" }, "BillingAddress": { "AddressId": 1, "AddressType": "sample string 2", "CompanyName": "sample string 3", "Department": "sample string 4", "Salutation": "sample string 5", "Title": "sample string 6", "FirstName": "sample string 7", "LastName": "sample string 8", "PhoneMain": "sample string 9", "PhoneMobile": "sample string 10", "Email": "sample string 11", "Fax": "sample string 12", "Street": "sample string 13", "Additional": "sample string 14", "ZipCode": "sample string 15", "City": "sample string 16", "State": "sample string 17", "Country": "sample string 18", "DateOfBirth": "2025-04-29" }, "Symptoms": { "Symptom": [ { "Section": "sample string 1", "Level": "sample string 2", "CodeKey": "sample string 3", "Code": "sample string 4" }, { "Section": "sample string 1", "Level": "sample string 2", "CodeKey": "sample string 3", "Code": "sample string 4" } ], "Comment": "sample string 1" }, "ProofOfPurchase": { "PurchaseDate": "sample string 1", "WarrantyEndDate": "sample string 2", "Validated": true }, "Accessories": [ { "Name": "sample string 1", "Announced": true, "Enclosed": true }, { "Name": "sample string 1", "Announced": true, "Enclosed": true } ], "Positions": [ { "PositionId": 1, "PaymentType": "sample string 2", "DefectPart": "sample string 3", "NameDefectPart": "sample string 4", "MountedPart": "sample string 5", "NameMountedPart": "sample string 6", "CommonChargeId": 1, "CommonCharge": "sample string 7", "Reference": "sample string 8", "Quantity": 1, "QuantityWage": "sample string 9", "PriceNet": "sample string 10", "PriceGross": "sample string 11", "CostEstimation": "sample string 12" }, { "PositionId": 1, "PaymentType": "sample string 2", "DefectPart": "sample string 3", "NameDefectPart": "sample string 4", "MountedPart": "sample string 5", "NameMountedPart": "sample string 6", "CommonChargeId": 1, "CommonCharge": "sample string 7", "Reference": "sample string 8", "Quantity": 1, "QuantityWage": "sample string 9", "PriceNet": "sample string 10", "PriceGross": "sample string 11", "CostEstimation": "sample string 12" } ], "Messages": [ { "Comment": "sample string 1", "CreatedBy": "sample string 2", "CreationDate": "sample string 3", "IsPublic": true, "Deleted": true }, { "Comment": "sample string 1", "CreatedBy": "sample string 2", "CreationDate": "sample string 3", "IsPublic": true, "Deleted": true } ], "Bookings": [ { "Status": "sample string 1", "StatusKey": "sample string 2", "StatusReason": "sample string 3", "Store": "sample string 4", "BookedBy": "sample string 5", "BookingDate": "sample string 6", "Comment": "sample string 7" }, { "Status": "sample string 1", "StatusKey": "sample string 2", "StatusReason": "sample string 3", "Store": "sample string 4", "BookedBy": "sample string 5", "BookingDate": "sample string 6", "Comment": "sample string 7" } ], "PreviousServices": [ { "CaseNumber": "sample string 1", "ServiceType": "sample string 2", "Workflow": "sample string 3", "Warranty": "sample string 4", "Status": "sample string 5", "Parts": [ "sample string 1", "sample string 2" ], "FinishedDate": "sample string 6" }, { "CaseNumber": "sample string 1", "ServiceType": "sample string 2", "Workflow": "sample string 3", "Warranty": "sample string 4", "Status": "sample string 5", "Parts": [ "sample string 1", "sample string 2" ], "FinishedDate": "sample string 6" } ], "Store": { "Start": "sample string 1", "Current": "sample string 2" }, "References": [ { "Id": "sample string 1", "Name": "sample string 2", "Value": "sample string 3" }, { "Id": "sample string 1", "Name": "sample string 2", "Value": "sample string 3" } ], "Attributes": [ { "Id": "sample string 1", "Name": "sample string 2", "Value": "sample string 3" }, { "Id": "sample string 1", "Name": "sample string 2", "Value": "sample string 3" } ], "Insurance": { "Name": "sample string 1", "InsuranceIsActivated": true, "ContractNumber": "sample string 3", "ClaimNumber": "sample string 4", "AuthorizationNumber": "sample string 5", "ExpiryDate": "2025-04-29T16:08:30.7229697+02:00", "StreetPrice": 1.0, "StreetPriceCurrency": "sample string 6", "RetentionAccepted": true, "Retention": 1.0, "RetentionCurrency": "sample string 8", "InsuranceNote": "sample string 9", "SettlementAmount": 1.0 }, "Pricelist": "sample string 4", "Currency": "sample string 5" }
application/xml, text/xml
Sample:
<Servicecase xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto.Export"> <Accessories> <Accessory> <Announced>true</Announced> <Enclosed>true</Enclosed> <Name>sample string 1</Name> </Accessory> <Accessory> <Announced>true</Announced> <Enclosed>true</Enclosed> <Name>sample string 1</Name> </Accessory> </Accessories> <Attributes> <Attribute> <Id>sample string 1</Id> <Name>sample string 2</Name> <Value>sample string 3</Value> </Attribute> <Attribute> <Id>sample string 1</Id> <Name>sample string 2</Name> <Value>sample string 3</Value> </Attribute> </Attributes> <BillingAddress xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:Additional>sample string 14</d2p1:Additional> <d2p1:AddressId>1</d2p1:AddressId> <d2p1:AddressType>sample string 2</d2p1:AddressType> <d2p1:City>sample string 16</d2p1:City> <d2p1:CompanyName>sample string 3</d2p1:CompanyName> <d2p1:Country>sample string 18</d2p1:Country> <d2p1:DateOfBirth>2025-04-29T16:08:30.7229697+02:00</d2p1:DateOfBirth> <d2p1:Department>sample string 4</d2p1:Department> <d2p1:Email>sample string 11</d2p1:Email> <d2p1:Fax>sample string 12</d2p1:Fax> <d2p1:FirstName>sample string 7</d2p1:FirstName> <d2p1:LastName>sample string 8</d2p1:LastName> <d2p1:PhoneMain>sample string 9</d2p1:PhoneMain> <d2p1:PhoneMobile>sample string 10</d2p1:PhoneMobile> <d2p1:Salutation>sample string 5</d2p1:Salutation> <d2p1:State>sample string 17</d2p1:State> <d2p1:Street>sample string 13</d2p1:Street> <d2p1:Title>sample string 6</d2p1:Title> <d2p1:ZipCode>sample string 15</d2p1:ZipCode> </BillingAddress> <Bookings> <Booking> <BookedBy>sample string 5</BookedBy> <BookingDate>sample string 6</BookingDate> <Comment>sample string 7</Comment> <Status>sample string 1</Status> <StatusKey>sample string 2</StatusKey> <StatusReason>sample string 3</StatusReason> <Store>sample string 4</Store> </Booking> <Booking> <BookedBy>sample string 5</BookedBy> <BookingDate>sample string 6</BookingDate> <Comment>sample string 7</Comment> <Status>sample string 1</Status> <StatusKey>sample string 2</StatusKey> <StatusReason>sample string 3</StatusReason> <Store>sample string 4</Store> </Booking> </Bookings> <CaseId>1</CaseId> <CaseNumber>sample string 2</CaseNumber> <Currency>sample string 5</Currency> <Customer xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:Additional>sample string 18</d2p1:Additional> <d2p1:AddressId>2</d2p1:AddressId> <d2p1:Addresses> <d2p1:Address> <d2p1:Additional>sample string 14</d2p1:Additional> <d2p1:AddressId>1</d2p1:AddressId> <d2p1:AddressType>sample string 2</d2p1:AddressType> <d2p1:City>sample string 16</d2p1:City> <d2p1:CompanyName>sample string 3</d2p1:CompanyName> <d2p1:Country>sample string 18</d2p1:Country> <d2p1:DateOfBirth>2025-04-29T16:08:30.7229697+02:00</d2p1:DateOfBirth> <d2p1:Department>sample string 4</d2p1:Department> <d2p1:Email>sample string 11</d2p1:Email> <d2p1:Fax>sample string 12</d2p1:Fax> <d2p1:FirstName>sample string 7</d2p1:FirstName> <d2p1:LastName>sample string 8</d2p1:LastName> <d2p1:PhoneMain>sample string 9</d2p1:PhoneMain> <d2p1:PhoneMobile>sample string 10</d2p1:PhoneMobile> <d2p1:Salutation>sample string 5</d2p1:Salutation> <d2p1:State>sample string 17</d2p1:State> <d2p1:Street>sample string 13</d2p1:Street> <d2p1:Title>sample string 6</d2p1:Title> <d2p1:ZipCode>sample string 15</d2p1:ZipCode> </d2p1:Address> <d2p1:Address> <d2p1:Additional>sample string 14</d2p1:Additional> <d2p1:AddressId>1</d2p1:AddressId> <d2p1:AddressType>sample string 2</d2p1:AddressType> <d2p1:City>sample string 16</d2p1:City> <d2p1:CompanyName>sample string 3</d2p1:CompanyName> <d2p1:Country>sample string 18</d2p1:Country> <d2p1:DateOfBirth>2025-04-29T16:08:30.7229697+02:00</d2p1:DateOfBirth> <d2p1:Department>sample string 4</d2p1:Department> <d2p1:Email>sample string 11</d2p1:Email> <d2p1:Fax>sample string 12</d2p1:Fax> <d2p1:FirstName>sample string 7</d2p1:FirstName> <d2p1:LastName>sample string 8</d2p1:LastName> <d2p1:PhoneMain>sample string 9</d2p1:PhoneMain> <d2p1:PhoneMobile>sample string 10</d2p1:PhoneMobile> <d2p1:Salutation>sample string 5</d2p1:Salutation> <d2p1:State>sample string 17</d2p1:State> <d2p1:Street>sample string 13</d2p1:Street> <d2p1:Title>sample string 6</d2p1:Title> <d2p1:ZipCode>sample string 15</d2p1:ZipCode> </d2p1:Address> </d2p1:Addresses> <d2p1:City>sample string 20</d2p1:City> <d2p1:CompanyName>sample string 7</d2p1:CompanyName> <d2p1:Country>sample string 22</d2p1:Country> <d2p1:Currency>sample string 25</d2p1:Currency> <d2p1:CustomerContactType>sample string 5</d2p1:CustomerContactType> <d2p1:CustomerId>1</d2p1:CustomerId> <d2p1:CustomerNumber>sample string 6</d2p1:CustomerNumber> <d2p1:CustomerType>sample string 4</d2p1:CustomerType> <d2p1:DateOfBirth>2025-04-29T16:08:30.7229697+02:00</d2p1:DateOfBirth> <d2p1:Department>sample string 8</d2p1:Department> <d2p1:Email>sample string 15</d2p1:Email> <d2p1:Fax>sample string 16</d2p1:Fax> <d2p1:FirstName>sample string 11</d2p1:FirstName> <d2p1:Language>sample string 23</d2p1:Language> <d2p1:LastName>sample string 12</d2p1:LastName> <d2p1:PhoneMain>sample string 13</d2p1:PhoneMain> <d2p1:PhoneMobile>sample string 14</d2p1:PhoneMobile> <d2p1:Reference>sample string 3</d2p1:Reference> <d2p1:Salutation>sample string 9</d2p1:Salutation> <d2p1:State>sample string 21</d2p1:State> <d2p1:Street>sample string 17</d2p1:Street> <d2p1:TermsOfPayment>sample string 26</d2p1:TermsOfPayment> <d2p1:Title>sample string 10</d2p1:Title> <d2p1:Vat>1</d2p1:Vat> <d2p1:VatId>sample string 24</d2p1:VatId> <d2p1:ZipCode>sample string 19</d2p1:ZipCode> </Customer> <DeliveryAddress xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:Additional>sample string 14</d2p1:Additional> <d2p1:AddressId>1</d2p1:AddressId> <d2p1:AddressType>sample string 2</d2p1:AddressType> <d2p1:City>sample string 16</d2p1:City> <d2p1:CompanyName>sample string 3</d2p1:CompanyName> <d2p1:Country>sample string 18</d2p1:Country> <d2p1:DateOfBirth>2025-04-29T16:08:30.7229697+02:00</d2p1:DateOfBirth> <d2p1:Department>sample string 4</d2p1:Department> <d2p1:Email>sample string 11</d2p1:Email> <d2p1:Fax>sample string 12</d2p1:Fax> <d2p1:FirstName>sample string 7</d2p1:FirstName> <d2p1:LastName>sample string 8</d2p1:LastName> <d2p1:PhoneMain>sample string 9</d2p1:PhoneMain> <d2p1:PhoneMobile>sample string 10</d2p1:PhoneMobile> <d2p1:Salutation>sample string 5</d2p1:Salutation> <d2p1:State>sample string 17</d2p1:State> <d2p1:Street>sample string 13</d2p1:Street> <d2p1:Title>sample string 6</d2p1:Title> <d2p1:ZipCode>sample string 15</d2p1:ZipCode> </DeliveryAddress> <Insurance> <AuthorizationNumber>sample string 5</AuthorizationNumber> <ClaimNumber>sample string 4</ClaimNumber> <ContractNumber>sample string 3</ContractNumber> <ExpiryDate>2025-04-29T16:08:30.7229697+02:00</ExpiryDate> <InsuranceIsActivated>true</InsuranceIsActivated> <InsuranceNote>sample string 9</InsuranceNote> <Name>sample string 1</Name> <Retention>1</Retention> <RetentionAccepted>true</RetentionAccepted> <RetentionCurrency>sample string 8</RetentionCurrency> <SettlementAmount>1</SettlementAmount> <StreetPrice>1</StreetPrice> <StreetPriceCurrency>sample string 6</StreetPriceCurrency> </Insurance> <Messages> <Message> <Comment>sample string 1</Comment> <CreatedBy>sample string 2</CreatedBy> <CreationDate>sample string 3</CreationDate> <Deleted>true</Deleted> <IsPublic>true</IsPublic> </Message> <Message> <Comment>sample string 1</Comment> <CreatedBy>sample string 2</CreatedBy> <CreationDate>sample string 3</CreationDate> <Deleted>true</Deleted> <IsPublic>true</IsPublic> </Message> </Messages> <Positions> <Position> <CommonCharge>sample string 7</CommonCharge> <CommonChargeId>1</CommonChargeId> <CostEstimation>sample string 12</CostEstimation> <DefectPart>sample string 3</DefectPart> <MountedPart>sample string 5</MountedPart> <NameDefectPart>sample string 4</NameDefectPart> <NameMountedPart>sample string 6</NameMountedPart> <PaymentType>sample string 2</PaymentType> <PositionId>1</PositionId> <PriceGross>sample string 11</PriceGross> <PriceNet>sample string 10</PriceNet> <Quantity>1</Quantity> <QuantityWage>sample string 9</QuantityWage> <Reference>sample string 8</Reference> </Position> <Position> <CommonCharge>sample string 7</CommonCharge> <CommonChargeId>1</CommonChargeId> <CostEstimation>sample string 12</CostEstimation> <DefectPart>sample string 3</DefectPart> <MountedPart>sample string 5</MountedPart> <NameDefectPart>sample string 4</NameDefectPart> <NameMountedPart>sample string 6</NameMountedPart> <PaymentType>sample string 2</PaymentType> <PositionId>1</PositionId> <PriceGross>sample string 11</PriceGross> <PriceNet>sample string 10</PriceNet> <Quantity>1</Quantity> <QuantityWage>sample string 9</QuantityWage> <Reference>sample string 8</Reference> </Position> </Positions> <PreviousServices> <PreviousService> <CaseNumber>sample string 1</CaseNumber> <FinishedDate>sample string 6</FinishedDate> <Parts xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays"> <d4p1:string>sample string 1</d4p1:string> <d4p1:string>sample string 2</d4p1:string> </Parts> <ServiceType>sample string 2</ServiceType> <Status>sample string 5</Status> <Warranty>sample string 4</Warranty> <Workflow>sample string 3</Workflow> </PreviousService> <PreviousService> <CaseNumber>sample string 1</CaseNumber> <FinishedDate>sample string 6</FinishedDate> <Parts xmlns:d4p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays"> <d4p1:string>sample string 1</d4p1:string> <d4p1:string>sample string 2</d4p1:string> </Parts> <ServiceType>sample string 2</ServiceType> <Status>sample string 5</Status> <Warranty>sample string 4</Warranty> <Workflow>sample string 3</Workflow> </PreviousService> </PreviousServices> <Pricelist>sample string 4</Pricelist> <Product> <Businessunit>sample string 9</Businessunit> <EanCode>sample string 6</EanCode> <Manufacturer>sample string 8</Manufacturer> <ProductArticleNumber>sample string 4</ProductArticleNumber> <ProductId>1</ProductId> <ProductName>sample string 5</ProductName> <SecondSerialNumber>sample string 3</SecondSerialNumber> <SerialNumber>sample string 2</SerialNumber> <Warranty>sample string 7</Warranty> </Product> <ProofOfPurchase xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:PurchaseDate>sample string 1</d2p1:PurchaseDate> <d2p1:Validated>true</d2p1:Validated> <d2p1:WarrantyEndDate>sample string 2</d2p1:WarrantyEndDate> </ProofOfPurchase> <References> <Reference> <Id>sample string 1</Id> <Name>sample string 2</Name> <Value>sample string 3</Value> </Reference> <Reference> <Id>sample string 1</Id> <Name>sample string 2</Name> <Value>sample string 3</Value> </Reference> </References> <Service xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:Priority>sample string 3</d2p1:Priority> <d2p1:Servicetype>sample string 1</d2p1:Servicetype> <d2p1:ServicetypeKey>sample string 2</d2p1:ServicetypeKey> </Service> <Store xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto"> <d2p1:Current>sample string 2</d2p1:Current> <d2p1:Start>sample string 1</d2p1:Start> </Store> <Symptoms> <Comment>sample string 1</Comment> <Symptom> <Symptom> <Code>sample string 4</Code> <CodeKey>sample string 3</CodeKey> <Level>sample string 2</Level> <Section>sample string 1</Section> </Symptom> <Symptom> <Code>sample string 4</Code> <CodeKey>sample string 3</CodeKey> <Level>sample string 2</Level> <Section>sample string 1</Section> </Symptom> </Symptom> </Symptoms> <Warranty>sample string 3</Warranty> </Servicecase>