POST s3/cases

Create service case according information sent in Servicecase instance special project - not for public usage

Request Information

URI Parameters

None.

Body Parameters

service case information

InitPro.Ida.Web.Api.Dto.S3.SunriseServicecase

Name	Description	Type	Additional information
BusinessKey	identifies the business case	string	Required
Status	StatusKey of start status	string	Required
Workflow	Workflow is used when BusinessKey has no unique Workflow assigned	string	Required
Reason	Servicetype - text	string	Required
Reference	Sunrise Reference - Foreign Key	string	None.
SiteId	SiteId - and another reference	string	None.
Customer		InitPro.Ida.Web.Api.Dto.Create.Customer	Required
Product	identifies the device/product	InitPro.Ida.Web.Api.Dto.Create.Product	Required

Request Formats

application/json, text/json

Sample:

{
  "BusinessKey": "sample string 1",
  "Status": "sample string 2",
  "Workflow": "sample string 3",
  "Reason": "sample string 4",
  "Reference": "sample string 5",
  "SiteId": "sample string 6",
  "Customer": {
    "CustomerContactType": "sample string 1",
    "CustomerNumber": "sample string 2",
    "Language": "sample string 3",
    "Currency": "sample string 4",
    "TermsOfPayment": "sample string 5",
    "Salutation": "sample string 6",
    "FirstName": "sample string 7",
    "LastName": "sample string 8",
    "CompanyName": "sample string 9",
    "Department": "sample string 10",
    "Phone": "sample string 11",
    "PhoneMobile": "sample string 12",
    "Email": "sample string 13",
    "Street": "sample string 14",
    "Additional": "sample string 15",
    "ZipCode": "sample string 16",
    "City": "sample string 17",
    "Country": "sample string 18",
    "State": "sample string 19",
    "DateOfBirth": "2025-04-25"
  },
  "Product": {
    "ProductId": 1,
    "ProductArticleNumber": "sample string 2",
    "SerialNumber": "sample string 3",
    "SecondSerialNumber": "sample string 4",
    "Pin": "sample string 5"
  }
}

application/xml, text/xml

Sample:

<SunriseServicecase xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto.S3">
  <BusinessKey>sample string 1</BusinessKey>
  <Customer xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto.Create">
    <d2p1:Additional>sample string 15</d2p1:Additional>
    <d2p1:City>sample string 17</d2p1:City>
    <d2p1:CompanyName>sample string 9</d2p1:CompanyName>
    <d2p1:Country>sample string 18</d2p1:Country>
    <d2p1:DateOfBirth>2025-04-25T22:24:11.8091919+02:00</d2p1:DateOfBirth>
    <d2p1:Department>sample string 10</d2p1:Department>
    <d2p1:Email>sample string 13</d2p1:Email>
    <d2p1:FirstName>sample string 7</d2p1:FirstName>
    <d2p1:LastName>sample string 8</d2p1:LastName>
    <d2p1:Phone>sample string 11</d2p1:Phone>
    <d2p1:PhoneMobile>sample string 12</d2p1:PhoneMobile>
    <d2p1:Salutation>sample string 6</d2p1:Salutation>
    <d2p1:State>sample string 19</d2p1:State>
    <d2p1:Street>sample string 14</d2p1:Street>
    <d2p1:ZipCode>sample string 16</d2p1:ZipCode>
    <d2p1:Currency>sample string 4</d2p1:Currency>
    <d2p1:CustomerContactType>sample string 1</d2p1:CustomerContactType>
    <d2p1:CustomerNumber>sample string 2</d2p1:CustomerNumber>
    <d2p1:Language>sample string 3</d2p1:Language>
    <d2p1:TermsOfPayment>sample string 5</d2p1:TermsOfPayment>
  </Customer>
  <Product xmlns:d2p1="http://schemas.datacontract.org/2004/07/InitPro.Ida.Web.Api.Dto.Create">
    <d2p1:Pin>sample string 5</d2p1:Pin>
    <d2p1:ProductArticleNumber>sample string 2</d2p1:ProductArticleNumber>
    <d2p1:ProductId>1</d2p1:ProductId>
    <d2p1:SecondSerialNumber>sample string 4</d2p1:SecondSerialNumber>
    <d2p1:SerialNumber>sample string 3</d2p1:SerialNumber>
  </Product>
  <Reason>sample string 4</Reason>
  <Reference>sample string 5</Reference>
  <SiteId>sample string 6</SiteId>
  <Status>sample string 2</Status>
  <Workflow>sample string 3</Workflow>
</SunriseServicecase>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Http StatusCode - 200 and service case Number, 400 and error information in case of errors

System.Web.Http.IHttpActionResult

None.

Response Formats

application/json, text/json, application/xml, text/xml

Sample:

Sample not available.