| Name | Description | Type | Additional information |
|---|---|---|---|
| CaseNumber |
Possibility to generate CaseNumber yourself instead of autocreate |
string |
Max length: 48 |
| BusinessKey |
identifies the business case |
string |
Required |
| Status |
StatusKey of start status |
string |
Required |
| BookingDate |
Possibility to set booking time of status e.g.: "BookingDate": "2020-03-12T13:12:11Z" |
date |
None. |
| Workflow |
Workflow is used when BusinessKey has no unique Workflow assigned. |
string |
None. |
| Warranty |
Service case in Warranty? default - no |
boolean |
None. |
| Customer |
identifies customer |
InitPro.Ida.Web.Api.Dto.Create.Customer |
Required |
| DeliveryAddress |
possibility to add a differing delivery address |
InitPro.Ida.Web.Api.Dto.Create.Address |
None. |
| InvoiceAddress |
possibility to add a differing delivery address |
InitPro.Ida.Web.Api.Dto.Create.Address |
None. |
| Product |
identifies the device/product |
InitPro.Ida.Web.Api.Dto.Create.Product |
Required |
| SymptomDescription |
Describes symptom/problem |
string |
Required |
| SymptomCodes |
Possibility to add Symptom Codes "SymptomCodes": [["01001","02001",null,"03001","05001"],["01001","02001",null,"03001","05001"]] |
Collection of Collection of string |
None. |
| Insurance |
Insurance data |
InitPro.Ida.Web.Api.Dto.Create.Insurance |
None. |
| Comment |
what would a world be like without a comment everywhere ;) |
string |
None. |
| Store |
Store will be added |
string |
None. |
| Pricelist |
Connects servicecase to a pricelist - Pricelist feature has to be enabled for your company |
string |
None. |
| Commoncharges |
Add Commoncharges to your service case |
Collection of InitPro.Ida.Web.Api.Dto.Create.CommonCharge |
None. |
| Service |
add Servicetype and/or Priority to your service case |
InitPro.Ida.Web.Api.Dto.Service |
None. |
| Attributes |
Case Attributes |
InitPro.Ida.Web.Api.Dto.Create.Attributes |
None. |
| References |
add Case References |
InitPro.Ida.Web.Api.Dto.Create.References |
None. |
| ProofOfPurchase | InitPro.Ida.Web.Api.Dto.ProofOfPurchase |
None. |