NameDescriptionTypeAdditional information
BusinessKey

identifies the business case

string

Required

Status

StatusKey of start status

string

Required

Workflow

Workflow is used when BusinessKey has no unique Workflow assigned

string

Required

Warranty

Service case in Warranty?

boolean

Required

WarrantyDocument

Request Warranty in Business Portal

boolean

None.

Reference

Sunrise Reference - Foreign Key

string

None.

SiteId

SiteId - and another reference

string

None.

Customer

InitPro.Ida.Web.Api.Dto.Create.Customer

Required

Product

identifies the device/product

InitPro.Ida.Web.Api.Dto.Create.Product

Required

SymptomDescription

Describes symptom/problem

string

Required